Privacy policy

Privacy Policy

 
1. Introduction
Welcome to our privacy policy. We respect your privacy and take the protection of
personal information very seriously. We understand that your trust is our most
important asset.
To provide you with our full range of Dealership products and services we need to
collect and process certain information about you. The purpose of this policy is to
describe the way that we collect, store, use, and protect information that can be
associated with you or another specific natural or juristic person and can be used to
identify you or that person (personal information).
 
2. Audience
This policy applies to you if you are:
• a visitor to our website, mobile site, applications (“apps”) or
• a customer who has ordered a product or requested a service that we provide or
• anyone contacting us by phone, SMS, email, in letters and other correspondence,
and in person.
 
3. Personal information
Personal information includes:
• certain information that we collect automatically when you visit our website;
• certain information collected on submission; and
• optional information that you provide to us voluntarily (see below);
but excludes:
• information that has been made anonymous so that it does not identify a specific
person;
• permanently de-identified information that does not relate or cannot be traced back
to you
specifically;
• non-personal statistical information collected and compiled by us; and
• information that you have provided voluntarily in an open, public environment or
forum including any blog, chat room, community, classifieds, or discussion board
(because the information has been disclosed in a public forum, it is no longer
confidential and does not constitute personal information subject to protection under
this policy)
3.1 Common examples
Common examples of the types of personal information which we may collect and
process include:
• identifying information – such as your first name and last name;
• contact information – such as your phone number and email address;
 

4. Acceptance
4.1 Acceptance required
You acknowledge and accept all the terms of this policy when accessing the website
to order a product or request our services.
If you do not agree with anything in this policy, then you may not access the website
and order a product or request our services.
4.2 Legal capacity
You may not access our website or order a product or request our services if you are
younger than 18years old or do not have legal capacity to conclude legally binding
contracts.
4.3 Deemed acceptance
By accepting this policy, you are deemed to have read, understood, accepted, and
agreed to be bound by all its terms.
4.4 Your obligations
You may only send us your own personal information or the information of another
data subject where you have their permission to do so.
 
5. Changes
We reserve the right to change the terms of this policy at any time. All changes to
this policy will be posted on the website. Unless otherwise stated, the current version
shall supersede and replace all previous versions of this policy.
If you do not agree with the changes, then you must stop using the website and our
products or services.
If you continue to use the website or our products or services following notification of
a change to the terms, the changed terms will apply to you and you will be deemed
to have accepted those updated terms
 
6. Collection
6.1 Purposes for collection
We may use or process any product or services information, or optional information
that you provide to us for the purposes indicated in this privacy policy. Processing
includes gathering your personal information, disclosing it, and combining it with
other personal information. We generally collect and process your personal
information for various purposes, including
• products or services purposes – such as collecting orders or requests for and
providing our products or services;
• marketing purposes – such as pursuing lawful related marketing activities;
• business purposes – such as business intelligence and analytics, product
improvement, internal audit, accounting, business planning, and joint ventures,
disposals of business, or other proposed and actual transactions; and legal purposes
– such as handling claims, complying with regulations, or pursuing good governance.

6.2 On product order or service request

When you order a product or request a service from us, you will be asked to provide
us with additional personal information on a voluntary basis (product or services
information)
 Vehicle enquiry service (Contact Dealer or Seller)
We also provide a service allowing potential buyers to contact the seller about
a certain listing. You will need to provide certain personal information such as;
• your first name and surname;
• your email address;
• your telephone number;
 Vehicle finance service
You will need to provide certain personal information such as;
• Finance application form;
• Drivers License;
• 3 Months Payslips;
• 3 Months Bank Statements;
• Proof of Residence;
This will enable the dealership or third party to make contact with you in order
to provide you with further information related to the vehicle you inquired
about.
In certain circumstances, dealers and relevant third parties may subsequently
transfer, process and store your personal information for their business and
administration purposes in accordance with their own privacy policies. If you
have queries or require more information on how dealers or third parties use
your
personal information, please read their privacy policies or contact them
directly.
 Credit Check service
You will need to provide certain personal information such as;
• your first name and surname;
• your ID number;
• your physical address;
• your email address;
• your personal and work telephone number;
This will enable the dealership or third party to make contact with you in order
to provide you with further information related to the vehicle you inquired
about.
In certain circumstances, dealers and relevant third parties may subsequently
transfer, process and store your personal information for their business and
administration purposes in accordance with their own
privacy policies. If you have queries or require more information on how
dealers or third parties use your personal information, please read their
privacy policies or contact them directly.

 Sell Your Car  service

Potential sellers can submit a sell your car application through our website
when clicking on the sell your car tab.
You will need to provide certain personal information such as;
• vehicle registration number;
• Vin number;
• Engine number;
• your first name and surname;
• your email address;
• your personal telephone number;
This will enable the dealership or third party to make contact with you in order
to provide you with further information related to the vehicle you want to sell.
In certain circumstances, dealers and relevant third parties may subsequently
transfer, process and store your personal information for their business and
administration purposes in accordance with their own
privacy policies. If you have queries or require more information on how
dealers or third parties use your personal information, please read their
privacy policies or contact them directly.

6.3 Communicating with us
When you communicate with us telephonically, you may be requested to provide
personal information to us such as your name, email address and contact details.
We will use this to help resolve your query or complaint.
6.4 Messages and updates
We may send administrative messages and email updates to you about the website.
We may wish to provide you with information about new products or services in
which we think you may be interested in, this means that in some cases, we may
also send you primarily promotional messages.
We may send you one message to ask you for your opt-in to receive promotional
messages. We will not send you promotional messages unless you have chosen to
opt-into them.
6.5 From browser
We automatically receive and record Internet usage information on our server logs
from your browser, such as your Internet Protocol address (IP address), browsing
activities, click patterns, version of software installed, system type, screen
resolutions, colour capabilities, plug-ins, language settings, cookie preferences,
search engine keywords, JavaScript enablement, the content and pages that you
access on the website, and the dates and times that you visit the website, paths
taken, and time spent on sites and pages within the website (usage information).
Please note that other websites visited before entering our website might place
personal information within your URL during a visit to it, and we have no control over
such websites.

6.6 Cookies
We may place small text files called ‘cookies’ on your device when you visit our

website. Cookies are used to enhance your experience on websites by remembering
your preferences etc. For more information please refer to our cookie policy.
6.7 Optional details
You may also provide additional information to us on a voluntary basis (optional
information). This includes content or products that you decide to upload or
download from our website or when you enter competitions, take advantage of
promotions, respond to surveys, order additional products or services, or otherwise
use the optional features and functionality of our website.
6.8 Recording calls
We may monitor and record any telephone calls that you make to us, unless you
specifically request us not to.
6.9 Consent to collection
We will request your explicit consent to use your personal information to send you
certain information
including:
● Newsletters
Where you have given consent to process your personal information you may
withdraw consent at any time by clicking the unsubscribe link in an email alert or
newsletter.
 
7. Disclosure
7.1 Sharing
We may share your personal information with:
• other divisions or companies within the group of companies to which we belong so
as to provide joint content and services like registration, for transactions and
customer support, to help detect and prevent potentially illegal acts and violations of
our policies, and to guide decisions about our products, services, and
communications (they will only use this information to send you marketing
communications if you have requested their products or services); an affiliate, in
which case we will seek to require the affiliates to honour this privacy policy; our
products or services providers under contract who help provide certain products or
services or help with parts of our business operations, including fraud prevention, bill
collection, payment services, credit checks, marketing, technology services (our
contracts dictate that these product or
services providers only use your information in connection with the products or
services they supply or services they perform for us and not for their own benefit)
7.2 Regulators
We may disclose your personal information as required by law or governmental
audit. This will include public authorities, insurance companies, finance companies,
automotive advertising companies and/or other agencies. Information shared in this
way will not be used for marketing purpose.

7.3 Law enforcement
For the purposes of the prevention or detection of offences, and/or the apprehension
or prosecution of offenders, we may share any information obtained or collected by

us with the Police, other public or private sector agencies or representative bodies in
accordance with the relevant legislation.
We may disclose personal information if required:
• by a subpoena or court order;
• to comply with any law;
• to protect the safety of any individual or the general public;
• to prevent violation of our customer relationship terms.
7.4 Marketing purposes
We may disclose aggregate statistics (information about the customer population in
general terms) about the personal information to advertisers or business partners.
7.5 Employees
We may need to disclose personal information to our employees that require the
personal information to do their jobs. These include our responsible management,
human resources, accounting, audit, compliance, information technology, or other
personnel.
7.6 We apply all the policies that apply to Form 4:
APPLICATION FOR THE CONSENT OF A DATA SUBJECT FOR THE
PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSE OF DIRECT
MARKETING IN TERMS OF SECTION 69(2) OF THE PROTECTION OF
PERSONAL INFORMATION ACT, 2013 (ACT NO.4 OF 2013) REGULATIONS
RELATING TO THE PROTECTION OF PERSONAL INFORMATION, 2018
 
7.7 Declaration by applicants:
I/we hereby nominate, constitute and appoint Bargain Motor Centre and LUCID
Clear Credit (Pty) Ltd (2011/128765/07) (“LUCID”) with Power of Substitution to be
my true and lawful Agent in my name, place and stead, to represent me and deal
with any matter and sign all documents necessary, to obtain my consumer credit
information, deeds, CIPC, eNaTIS, finance application and financial information,
from all credit bureaus and relevant third parties and to make the aforementioned
information available to me and, for the purpose of performing an affordability and
pre-qualification finance assessment on me and for Test Drive purposes.
I/we agree that Bargain Motor Centre and LUCID contacting me to provide me with a
copy of my affordability & pre-qualification, financial and risk assessment reports and
to consult with me to assist me in qualifying for finance or qualifying for better finance
terms or improving my affordability and risk. I accept that Bargain Motor Centre and
LUCID will retain all my information, received in terms of this authority and I consent
to its use thereof, within the normal course of its business, as may be determined,
from time to time, at its sole discretion. For detailed information on LUCID’s Privacy
Policy, please go to www.scorefix.co.za
Your personal information will not be shared with third parties, however we may
disclose your personal information to third parties who are
involved in the marketing and/or provision of the aforementioned products or
services to you, provided they comply with our Privacy T&Cs.
I/we understand that I may revoke this authorization, in writing to Bargain Motor
Centre and LUCID, at any time and unless revoked, it shall remain in force and
effect.
 

8. Security
All the information we receive about you is stored on secure servers and we have
implemented technical and organizational measures that are suitable and necessary
to protect your personal data. We continually evaluate the security of our network
and adequacy of our internal information security program which is designed to (a)
help secure your data against accidental or unlawful loss, access or disclosure, (b)
identify reasonably foreseeable risks to the security of our network, and (c) minimize
security risks, including through risk assessment and regular testing.
Please note, despite the measures we have implemented to protect your data, the
transfer of data through the Internet or other open networks is never completely
secure and there is a risk that your personal data may be accessed by unauthorized
third parties.
9. Accurate and up to date
We will try to keep the personal information we collect as accurate, complete and up
to date as is necessary for the purposes defined in this policy. You are able to review
or update any personal information that we hold on you by emailing us
sales@pristinemotors.co.za. Please note that in order to better protect you and
safeguard your personal information, we take steps to verify your identity before
making any corrections to your personal information.
10. Retention
We will only retain your personal information for as long as it is necessary to fulfil the
purposes explicitly set out in this policy, unless:
• retention of the record is required or authorized by law; or
• you have consented to the retention of the record.
During the period of retention, we will continue to abide by our non-disclosure
obligations and will not share or sell your personal information.
We may retain your personal information in physical or electronic records at our
discretion.
11. Transfer to another country
We will not transfer any personal information across a country border without your
prior written consent.
12. Removing 
You may choose to remove the personal information you have submitted to us, by
contacting us. We will request proof of identity before removing your information.

13. Limitation

We are not responsible for, give no warranties, nor make any representations in
respect of the privacy policies or practices of linked or any third party websites.
14. Enquiries
If you have any questions or concerns arising from this privacy policy or the way in
which we handle personal information,